Consumer watchdog group files suit alleging Meta profited on ads for scams
THE Consumer Federation of America has filed a class-action complaint against Meta Platforms alleging that the social-media giant has profited from advertising for fraudulent activities on its platforms and misled users about its efforts to combat the problem.
“Meta has knowingly taken steps and adopted policies that pad its bottom line at the expense of its users’ safety and well-being,” states the complaint, which was filed on Tuesday by CFA, an association of non-profit consumer organisations, in Superior Court in Washington, D.C.
It asks for a jury trial and seeks to recover damages for local consumers. The CFA complaint cites previous reporting by Reuters on internal Meta documents that revealed the scale of scams on Facebook and Instagram.